Pilvi™ Cloud Shop for SaaS
Features for SaaS Companies
Pilvi™ is an e-commerce engine for SaaS companies. It contains everything you need to build and develop a sales channel. Pilvi™ also provides comprehensive tools for managing SaaS customers and developing additional sales, all topped up with always up to date metrics covering your entire business. Pilvi™ is designed for software companies and is particularly well suited for start-ups that are just launching operations. Pilvi™ helps your company focus what is most important, its core product, and accelerates market entry.
One view for the entire business
Pilvi™ provides a versatile and customizable dashboard of business information. In one view you’ll see trials, orders, customer count, capacity loads, the latest customer messages, and actual commission. Through the PAITA interface, you can import important information about your product to the Pilvi™ dashboard.
Testing and editing your product cards
Product cards should never be a static entity. Small changes can play a big part in sales performances. Pilvi™ helps you make a variety of pricing pages and A/B test which product offering converts at the highest rate.
Best practices for SaaS sales are taken into account
The experts at Pilvi™ have gathered market information on what works and what does not. The online sales process contains best practices by which successful SaaS companies outsell their competitors. The online sales process is fine tuned and visually finished and it fulfills all legal requirements set forth for e-commerce.
Converge all customer communication with the message center
One place to manage all of your customer messages, whether it’s a trial or a standard message related to your order, such as order confirmation or post-termination, or even service outages. Everything happens automatically and queries that differ from the standard customer process are automatically delivered to the correct customer service, sales or provisioning system as needed, such as Zendesk, Freshdesk, Autodesk, Pipedrive, ServiceNow, Intercom.
Pilvi™ is there in all stages of the sales process
During the trial period
Purchasing embedded into messages
During the purchasing process
Online shopping purchasing process
Order and deployment messaging
Customer relationship management
You can embed a message channel into a SaaS product and collect feedback and bug reports.