{"id":6255,"date":"2019-10-04T15:31:01","date_gmt":"2019-10-04T12:31:01","guid":{"rendered":"https:\/\/www.pilvi.com\/?page_id=6255"},"modified":"2019-10-10T09:26:37","modified_gmt":"2019-10-10T06:26:37","slug":"asiakas-ja-viestipalvelun-tukiprosessit-ja-automatiikka","status":"publish","type":"page","link":"https:\/\/www.pilvi.com\/fi\/asiakas-ja-viestipalvelun-tukiprosessit-ja-automatiikka\/","title":{"rendered":"Asiakas- ja viestipalvelun tukiprosessit ja automatiikka"},"content":{"rendered":"

Asiakas- ja viestipalvelun tukiprosessit ja automatiikka<\/h1><\/div>

Nopea ja toimiva asiakaspalvelu on digitaalisen asiakaskohtaamisen kulmakivi. Asiakaspalvelun prosessit ja viestij\u00e4rjestelm\u00e4t j\u00e4\u00e4v\u00e4tkin usein liian v\u00e4h\u00e4lle huomiolle verkkomyynnin kehitt\u00e4misess\u00e4. Yritys kokee, ett\u00e4 asiakasm\u00e4\u00e4r\u00e4t ja yhteydenotot ovat hallittavissa, joten s\u00e4hk\u00f6postilla menn\u00e4\u00e4n. Jaettujen s\u00e4hk\u00f6postilaatikoiden ja kansiostruktuurin tehokas k\u00e4ytt\u00f6 on kuitenkin hankalaa.<\/p>\n<\/div><\/div><\/div>

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T <\/span>oimivilla prosesseilla ja tikettij\u00e4rjestelm\u00e4ll\u00e4 seuraat, priorisoit ja ratkaiset tukipyynn\u00f6t keskitetysti ja asiakkaasi saavat parempaa palvelua nopeammin. Tikettiratkaisu on keskeinen, jotta asiakaspalvelun laatua voi mittaroida ja yhteydenottoja ja syit\u00e4 luokitella tehokkaasti. T\u00e4m\u00e4 luo pohjan aspan ty\u00f6n kytkemiseksi yrityksen liiketoimintaprosesseihin ja tavoitteisiin, kuten myynnin kasvuun ja asiakas- ja ty\u00f6ntekij\u00e4tyytyv\u00e4isyyteen. <\/p>\n

T\u00e4m\u00e4 on Pilvell\u00e4 on yli 20 vuoden kokemus verkkokaupasta, pilvipalveluista ja SaaS-liiketoiminnasta ja Pilvi pyrkii tarjoamaan ensiluokkaista asiakaspalvelua ja kehittym\u00e4\u00e4n jatkuvasti. Autamme sinua sopivan tikettiratkaisun valinnassa, palvelun k\u00e4ytt\u00f6\u00f6notossa ja automaation ja integraatioiden j\u00e4rjest\u00e4misess\u00e4.<\/p>\n<\/div>

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\"SaaS-yritys<\/span><\/div><\/div>
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Ota Pilvi\u2122 k\u00e4ytt\u00f6\u00f6nne<\/span><\/h2><\/div>
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Demo<\/span><\/a><\/div>
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Ilmaisversio<\/span><\/a><\/div>
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Osta<\/span><\/a><\/div>
<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-6255","page","type-page","status-publish","hentry"],"yoast_head":"\nAsiakas- ja viestipalvelun tukiprosessit ja automatiikka - Pilvi\u2122<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pilvi.com\/fi\/asiakas-ja-viestipalvelun-tukiprosessit-ja-automatiikka\/\" \/>\n<meta property=\"og:locale\" content=\"fi_FI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Asiakas- ja viestipalvelun tukiprosessit ja automatiikka - Pilvi\u2122\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.pilvi.com\/fi\/asiakas-ja-viestipalvelun-tukiprosessit-ja-automatiikka\/\" \/>\n<meta property=\"og:site_name\" content=\"Pilvi\u2122\" \/>\n<meta property=\"article:modified_time\" content=\"2019-10-10T06:26:37+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Arvioitu lukuaika\" \/>\n\t<meta name=\"twitter:data1\" content=\"8 minuuttia\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.pilvi.com\\\/fi\\\/asiakas-ja-viestipalvelun-tukiprosessit-ja-automatiikka\\\/\",\"url\":\"https:\\\/\\\/www.pilvi.com\\\/fi\\\/asiakas-ja-viestipalvelun-tukiprosessit-ja-automatiikka\\\/\",\"name\":\"Asiakas- ja viestipalvelun tukiprosessit ja automatiikka - 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